Privacy Policy

Effective Date: September 11, 2025

At From Within Live, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Human Design chart generation and guidance platform.

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

Account Information: Name, email address, password, and profile preferences
Birth Information: Date, time, city, and country of birth for chart generation
Communication Preferences: Delivery methods, AI persona selection, language preferences
Contact Information: Phone numbers for SMS delivery (if enabled)
Payment Information: Billing details processed securely through Stripe

Automatically Collected Information

Usage Data: Pages visited, features used, time spent on the platform
Device Information: IP address, browser type, operating system
Cookies and Tracking: Session data, preferences, and analytics

2. How We Use Your Information

We use your information to:

Provide Our Services: Generate Human Design charts and deliver personalized content
Daily Messages: Send transit messages and deconditioning theme guidance
Account Management: Maintain your account, process payments, and provide support
Communication: Send service-related emails, updates, and notifications
Improvement: Analyze usage patterns to enhance our services
Legal Compliance: Meet legal obligations and protect against fraud

3. Birth Information and Chart Data

Your birth information is particularly sensitive and we handle it with special care:

Purpose: Used exclusively for generating your Human Design chart and personalized guidance
Storage: Encrypted and stored securely in our database
Sharing: Anonymized when using chart sharing features (removes personal identifiers)
Third Parties: Sent to HD Kit API for chart calculations (see Third Party Services section)
Retention: Kept as long as your account is active or as needed for service delivery

4. How We Share Your Information

We do not sell your personal information. We may share information in these limited circumstances:

Service Providers

HD Kit API: Birth data for astrological calculations
OpenAI/Claude: Anonymized chart data for AI-generated content
Communication Services: Email (for delivery), SMS providers, Telegram (if enabled)
Payment Processing: Stripe for secure payment handling
Text-to-Speech: LemonFox TTS for audio message generation

Legal Requirements

We may disclose information when required by law, to protect our rights, or in emergency situations.

Mobile Information and SMS Services

Important: Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We only use your phone number for delivering the SMS messages you have specifically requested through our service (daily Human Design guidance messages). Your mobile information is treated with the same privacy protections as all other personal data in this policy.

5. Third-Party Services

Our platform integrates with several third-party services:

Stripe: Payment processing (has its own privacy policy)
HD Kit API: Astrological calculations using your birth data
AI Services: Content generation using anonymized chart information
Communication Platforms: Email delivery, SMS services, Telegram bot

Each service has its own privacy practices. We recommend reviewing their privacy policies.

6. Data Security

We implement appropriate security measures to protect your information:

Encryption: Data encrypted in transit and at rest
Access Controls: Limited access to personal information
Secure Infrastructure: Industry-standard security practices
Regular Updates: Security patches and monitoring

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: View and download your personal data
Correction: Update inaccurate or incomplete information
Deletion: Request deletion of your account and associated data
Portability: Export your chart data and preferences
Communication Preferences: Opt out of non-essential communications
Chart Sharing: Control whether your chart can be shared

8. Data Retention

We retain your information:

Active Accounts: As long as your account remains active
Deleted Accounts: Up to 30 days for account recovery, then permanently deleted
Legal Requirements: Longer if required by law or for legitimate business purposes
Anonymous Data: May be retained indefinitely for analytics and service improvement

9. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the service. Your continued use after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Through our support channels within the application
Via email using the contact information provided on our website

13. Cookie Policy

We use cookies and similar technologies to:

Essential Functions: Enable core website functionality
Preferences: Remember your settings and preferences
Analytics: Understand how you use our service
Security: Protect against fraud and unauthorized access

You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

Last updated: September 11, 2025